KUBO CARE PRIVACY POLICY
This is the Privacy Policy (“Policy”) of Kubo Care Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at HD -101, WeWork Cinnabar Hills, Embassy Golf Links Business Park, Challaghatta, Domlur, Bengaluru – 560071 (hereinafter referred to as “Company/us/we”).
Thank you for using our platform, the Company, available at https://kubocare.com/ (the “Website”). This Policy discloses the Company’s information practices for this Website and related services (“Services”) provided by us and our third-party partners (“Partners”), including the nature of information being collected, the method of such information collection, use of such information, and how the Company handles your information.
We collect personal and sensitive information you voluntarily provide to us for purposes of using the Website, such as your name, email address, title, organization name, telephone number, mailing, password, address, billing information, and any other information necessary for you to use the Website. Additionally, when you visit the Website, we automatically collect information like your IP address, browser type, operating system, referring URLs, and device information. We also collect information about your interaction with the Website, including your project data, stored on AWS, and site usage statistics, which help us enhance productivity and improve our services. This data helps us understand user interaction with our Website and improves our services (“Personal Data”).
By using the Website, you expressly consent to provide us with your information and authorize us to use and disclose such information as provided in this Policy. This Policy Website lies to all users of the Website, whether casual users or registered users, including customers and partners who engage in transactions on the Website.
When you consent to the collection of your information, it shall be interpreted that you have read this Policy and Terms of Use available on the Website, and you have provided your explicit consent after fully understanding the terms and conditions herein.
- Collection of Personal Data
- How We Use the Information We Collect
- IP Address & Location Information
- Cookies and Web Beacons
- Sharing of Information
- Your Rights
- Business Transfer
- Security Measures
- Comments
- Phishing
- Links
- Limit of Liability
- Contact Us
- Applicability of Policy
- Compliance
- Severability
- Assignment
- Amendments
Collection of Personal Data
- 1.1. By accepting this Policy, you authorize the Company to process any information you provide on our Website or in other ways. To register as a user, we require basic information such as your name, email address, organization, and billing details. We ensure that this information is not sold or shared with any unauthorized third parties.
How We Use the Information We Collect
- 2.1. The Company owns all the information collected through the Website. We may use the information described above to:
- 2.1.1. Verify your identity.
- 2.1.2. Create and manage your account
- 2.1.3. Send you offerings of products or services and update you on special offers available on the Website. You may unsubscribe from these communications anytime.
- 2.1.4. Monitor and improve the Website by calculating visitor statistics, identifying geographical locations, demographics, preferences, and behavior. Aggregated Website usage statistics may be shared with advertisers or other third parties.
- 2.1.5. Administer participation in special events, contests, surveys, and market research.
- 2.1.6. Respond to your queries.
- 2.1.7. Operate, evaluate, and improve our business.
- 2.2. This information may also be used when you contact the Company through chat or email. The Company reserves the right to include your email ID in marketing communications.
IP Address & Location Information
- 3.1. When you visit our Website, the Company collects your IP address to help diagnose problems, administer and tune the operation of the Website, track traffic, and gather demographic information. This data is used to improve our Website, products, and customer service.
- 3.2. We may collect and use your location information to enhance the functionality of the Website. By using our Website, you consent to this data collection.
Cookies and Web Beacons
- 4.1. The Company collects data through cookies and other monitoring technologies to enhance your browsing and shopping experience on our Website. ‘Cookies’ are small pieces of information that are stored by your browser on your computer’s hard drive to collect information about your activities on our Website. We may authorize third parties to use cookies and other monitoring technologies to compile information about the use of the Website or interaction with advertisements that appear on the Website. We do not have access or control over these cookies. We do not link the information we store in cookies to any personally identifiable information you submit while on the Website. We use session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You are always free to decline cookies if your browser permits, although, by declining the use of cookies you may not be able to use certain features on the Website.
Sharing of Information
- 5.1. Any personal information, if collected, will be passed on to our trusted Partners and service providers including Google Analytics, and WordPress Forms, who shall need access to the information upon your placing an order with us. We use trusted third-party service providers to perform certain services on our behalf, including for the purposes of payment processing, data storage/management, web hosting, web analytics, fulfillment, marketing, mailing, and emailing. These Partners and service providers only receive personal information if such information is needed to perform their function(s), and they are not authorized to use any personal information for any purpose(s) other than the purpose(s) set forth by the Company.
- 5.2. We may disclose your personal information to comply with legal obligations, regulatory requests, or court orders, and to protect the rights and safety of the Company, its users, or the public.
Your Rights
- 6.1. Upon request, we will remove your personal information from our database. However, our Partners may require access to your personal information in order to provide you with the Services, and such removal of your personal information from our database may make you ineligible to avail of the Services. Upon written request, you may access and/or request that any erroneous information about you be corrected.
- 6.2. You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at the e-mail address below.
- 6.3. The Website may, from time to time, contain links to and from the platforms, websites, or applications of our partner networks, advertisers, and affiliates. If you follow a link to any of these platforms, websites, or applications, please note that these platforms, websites, or applications have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to them.
Business Transfer
- 7.1. Your personal information may be disclosed as part of any merger, sale of Company assets, acquisition, or in the event of insolvency, bankruptcy, or receivership.
Security Measures
- 8.1. The Company has implemented reasonable security practices, including strict access controls, multi-factor authentication, regular security testing, secure device policies, SSDLC practices, continuous monitoring, data minimization, incident response plan, and third-party risk assessments, reflecting our commitment to high-security standards in protecting your information.
Comments
- 10.1. Our Website is not directed at anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should not use the Website and should not submit any personal information to us.
Phishing
- 11.1. Safeguarding information to help protect you from identity theft is a top priority and we at the Company take all measures to protect against identity theft. We do not and will not, at any time, request your credit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.
Links
- 12.1. This Website may contain links and advertisements that may lead you to other websites, applications, or platforms. Please note that once you leave our Website you will be subjected to the privacy policy of the other Website and this Policy will no longer apply. By using this Website, you signify your agreement to the terms of this Policy. Company reserves the right, in our sole discretion, to change, modify, and or delete portions of the terms of this Policy at any time.
Limit of Liability
- 13.1. Notwithstanding anything to the contrary in this Policy or any other terms of service or use applicable as between the Company and you, the Company’s aggregate liability hereunder towards direct damages shall be limited to INR 1000 (Indian Rupees Thousand) only. Company’s liability shall not extend to any indirect or remote damages whatsoever, including but not limited to special, incidental, consequential, or punitive damages or loss of profits.
Contact Us
- 14.1. If you believe that the Company has not complied with this Policy with respect to your personal information or would like us to update information, we have about you or your preferences or if you have any questions about our Policy, please feel free to contact our Privacy Grievance Officer at: admin@kubocare.com.
Applicability of Policy
- 15.1. While this Policy applies to all personal information collected, stored, and used by the Company, it is intended to comply only with the applicable laws of India. All matters of dispute are subject only to the courts in the city of Bengaluru, India.
Compliance
- 16.1. The Company shall always cooperate with regulatory authorities and investigating agencies in India in the matter of the treatment of personal information.
Severability
- 17.1. In the event that any part of this Agreement shall be held by a court of competent jurisdiction to be unlawful or otherwise unenforceable, the remainder of this Agreement shall remain in full force and effect to the maximum extent possible, and an attempt shall be made to substitute the unenforceable provision with an enforceable provision of similar intent.
Assignment
- 18.1. Company may, at any time, assign this Agreement and/or its rights and obligations under this Agreement to any entity, in its sole discretion.
Amendments
- 19.1. Company may modify this Policy in its sole discretion at any time. While the Company shall make best efforts to notify You of any such modification, it shall be Your responsibility to read and understand the Policy as prevalent from time to time. Continued use of the Website shall be deemed to constitute acceptance of the Policy as amended.